Under circumstances where British airways cancel flight its customer services are always ready to help customers who have been affected by a delay or cancellation. They offer the option of rebooking to an available flight on a different date, arranging alternative flights, and providing food vouchers for passengers. British Airway’s customer service team is knowledgeable and polite and will try to do everything they can to make the customers happy. When a flight is cancelled, the airline is required to provide information on refunds, flight rescheduling and rebooking so that they can further claim for a compensation and refund.